Retail

The retail sector is leveraging artificial intelligence to improve the customer experience and optimize processes. From personalized offers to inventory management, AI enables retailers to identify customer needs and respond more flexibly. In this category, we analyze how AI technologies are transforming retail, improving customer satisfaction and increasing operational efficiency. We present case studies and successful strategies that are redefining retail in the digital age.

ForceManager launches the first intelligent voice reporting system with AI technology for salespeople

DANA AI speeds up sales cycles by 30%, allowing more time to be spent on sales and customer relations.

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Amazon Q, the assistant to optimize business processes

Amazon Q allows employees to ask questions to the AI on any topic related to their company

Amazon introduces ads in Rufus, its shopping chatbot

These will be adjusted based on users' searches and conversational context, offering relevant recommendations.

Conversational AI: The new ally for stores in the sales season

During sales events, conversational AI is becoming an important tool for online stores to improve the customer experience.

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IKEA is elevating human – AI-powered drone collaboration

IKEA unveils AI-powered drones to automate 24/7 inventory management, boosting efficiency and co-worker well-being. Following a successful pilot, global deployment is underway.

Consumer distrust of AI-driven products persists despite tech giants' investments

A study shows that putting the "AI" label on products can actually drive people away at a time when tech giants are investing millions of dollars.

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Taco Bell to roll out AI drive-thru ordering in hundreds of locations

Yum Brands is expanding AI-driven voice technology to hundreds of Taco Bell drive-thrus in the U.S. and plans a global rollout to improve order accuracy.

This supermarket chain implements an AI system that measures employee smiles in a "Big Brother" style

"Mr Smile" is the chilling idea from the Japanese company Aeon to improve customer service in their stores

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Aitaca: "With a simple photo of the hand, our system analyzes the image and provides a ring size recommendation"

This startup has developed a tool that can be integrated into online stores to determine ring and shoe sizes.

Amazon launches Rufus, its AI-powered shopping assistant, but only in the U.S

Rufus is designed to transform the shopping experience by providing personalized assistance and real-time recommendations," the company states.

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